Phoenix Call Auditor
Companies audit their all customer calls, AI analyzes them and make overall analysis of the calls.
phoenix-call-auditor.automataone.com
Analysis
of Agents & Customer
Each call
audited by AI
Real time
Call analytics
The Challenge
The institution's phone operations had no visibility — calls weren't tracked, auditing was manual, and usage couldn't be tied to billing.
Our Solution
We built a call auditing platform that syncs calls from the PBX, tracks volume and outcomes, runs a QA/audit pipeline, and ties usage to a prepaid wallet.
The Outcome
Thousands of calls tracked and audited with real-time dashboards and usage-based billing — turning the phone room into measurable operations.
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